Shipping
Heavenly Couture is able to ship to virtually any address in the world. Note
that there are restrictions on some products, and some products cannot be
shipped to international destinations.
Orders are shipped via UPS (United Parcel Service) Ground unless otherwise
requested by the customer. Three day select, Second Day
Air, Overnight Air, USPS (United
States Postal Service) Express and other
means of international delivery services are also available upon request.
When you place an order, we will estimate shipping and delivery dates for you
based on the availability of your items and the shipping options you choose.
Depending on the shipping provider you choose, shipping date estimates may
appear on the shipping quotes page. Please also note that the shipping
rates for many items we sell are weight-based. All weights will be rounded up
to the next full pound.
Pricing
Because of our produces being custom made, industry trends, raw material
variability, pricing and availability on all items are subject to change.
Discontinuation, without prior notice may accrue at any time. Current pricing
is available on this website or by contacting us and requesting current
pricing.
Color Variance
Colors vary based on raw materials, monitor calibration, and ambient
lighting. The color descriptions on this website or in print are
representative, but may not be an exact match to the color of the style
received.
Returns
Heavenly Couture wants our partners and customers to be entirely satisfied with
their purchase and strive to provide high quality and uniquely designed
millinery and accessory products. Due to the custom nature of our
products, we do not offer exchanges or refunds for shipped items. Sales
are final and non-refundable or returnable.
If an item is damaged during transit, we will provide a replacement. To
notify us of a damaged item received, you may contact us, or simply login to your
account, view the order using the Return Item(s) button. We'll notify you via
e-mail when you can expect to receive the replacement item once we've received
the damaged product.
Legal Notice
This page may contain other proprietary notices and copyright information, the
terms of which must be observed and followed.
Copyright
All materials contained in this site and our other sites are protected by United States
copyright law.
Customer Gallery
Participation in the customer gallery must be expressly requested by you and a
consent form must be submitted which you must download, sign and mail back to
participate. After you request such communications, you may opt out of
participating by using one of the following methods:
- Return to the Web page(s) where you originally received your consent form
and follow the opt-out instructions.
- Write or e-mail our office. Be sure to provide your name, email and postal
address, and specific relevant information about your participation that you no
longer wish to continue.
Heavenly Couture reserves the right
to select which pictures will appear in the customer gallery.
Changes to this statement
If we change our privacy statement, we will post the revised statement here,
with an updated revision date. If we make significant changes to our statement,
we may also notify you by other means, such as sending an email or posting a
notice on our home page.
